✅ Return Eligibility
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Returns are accepted within 7 days of delivery
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We accept returns only for defective or incorrect items (such as wrong print or item different from what was shown)
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Items must be unworn, unused, with tags, and in original packaging
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Proof of purchase is required
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No restocking fees
📩 How to Start a Return
To request a return, email us at contact@thefootballheritage.com.
If your return is approved, we’ll send you a return shipping label along with step-by-step instructions.
Important: Items sent back without contacting us first will not be accepted.
📦 Damaged or Incorrect Orders
Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it quickly.
🔁 Exchanges
The quickest way to receive a replacement is to return the original item. Once your return is approved, you can place a new order for the correct item.
Note: Shipping costs for exchanges are the customer’s responsibility, so please double-check sizing before ordering.
💳 Refunds
Once we receive and inspect your return, we’ll notify you whether your refund is approved. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or card provider.
If you have any questions about returns, our team is always ready to help at contact@thefootballheritage.com.
Your confidence matters to us — thank you for choosing The Football Heritage.
